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Statistically, a poor hiring choice or the promotion of good employee into the wrong position will result in unforeseen training costs and high turnover rates. Competency-based hiring identifies the core competencies required for a candidate's success and the subsequent evaluation of their competencies found in their past experiences. An individual's core competencies are determined by two groups of factors:
  1. Skills, knowledge, and technical qualifications; and
  2. Behavioral characteristics, personality attributes, and individual aptitudes.
Traditionally, hiring has usually focused on evaluating a job candidate's skills and technical qualifications. However, the competency-based approach also includes an analysis of the candidate's behavioral characteristics.

The benefits of job matching include:
  • Minimizing hiring mistakes,
  • Identifying strengths and limitations of candidates,
  • Targeting developmental needs,
  • Improving an employee's job satisfaction and productivity, and
  • Reducing conflict and absenteeism.